1. Who we are
GetMoved is a Mann Removals service. The responsible party under the Protection of Personal Information Act 4 of 2013 (POPIA) is Mann Removals, 1070 Cornelius St, Weltevredenpark, Roodepoort, 1709, South Africa. Contact: info@mannremovals.co.za / 065 189 6184.
The main Mann Removals website has a separate privacy policy for house-move quotes, storage, and freight. This page covers GetMoved bookings.
2. What we collect
When you book, we may collect:
- Name, phone number, and email address
- Pickup and drop-off addresses, map pins, driving route, distance, and duration
- Date, clock time, vehicle size, extra helpers, and the price shown
- A description of what you are moving
- Messages you send on WhatsApp, phone, or email about the job
- Technical data such as IP address, browser, and pages viewed, used to run and protect the site
3. Why we use it
We use this information to:
- Price and record the booking
- Call or WhatsApp you to confirm the slot, access, and load
- Dispatch a crew and send payment details
- Keep a job record for operations, invoicing, and complaints
- Reduce spam (reCAPTCHA) and understand site use (Vercel Analytics)
We do not sell your personal information. We may share what the crew needs to do the job.
4. Maps and other processors
Address search and routes use Google Maps. Google processes that data under its own terms and privacy policy. Emails may be sent with Resend. The site is hosted on Vercel. Google reCAPTCHA helps stop spam.
5. How long we keep it
We keep booking records for as long as we need them to run the job, handle payment or disputes, and meet tax and legal duties, then delete or de-identify them when they are no longer required.
6. Your rights
You may ask what personal information we hold about you, ask us to correct it, or object to certain processing, as POPIA allows. Children should not submit a GetMoved booking.
Questions about these terms or your personal information? Call 065 189 6184, email info@mannremovals.co.za, or WhatsApp GetMoved. GetMoved is a Mann Removals service.
Booking terms sit in the GetMoved terms of service.
